When you order on our site, each product has its own terms of purchase, delivery, but also warranty.
In general, when you order a product on our site and encounter an after-sales problem with it, you will have to inform us.
Here is the process:
Click on "Contact us"
Write your message very explicitly, with your name and order number to facilitate the processing of your request.
Click "Choose file" to attach files (photos) supporting your claim.
We will get back to you by return email within 48 working hours.